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B&N to close Nook offices

Via the Digital Reader Blog:

http://the-digital-reader.com/2016/0...-tech-company/

Quote:


B&N announced on Thursday that it had inked a deal with Bahwan CyberTek, an Indian outsourcing firm, for BT to take over certain Nook tech services. To be more exact, B&N said that the firm would be responsible for cloud management, development support for Nook software, and other services.

Quote:


"Over the last two years, the Company has done a significant amount of work to improve NOOK’s overall performance,” said Fred Argir, Chief Digital Officer at Barnes & Noble. “While we have been able to reduce costs, we still have a lot more work to do to rationalize the business. We believe that by outsourcing certain technology functions of our Nook business we will further improve Nook's performance.”

B&N also took the time to reaffirm its commitment to the Nook platform, and add that as a result of the deal it is closing both its Taiwan and Santa Clara, Calif. offices by July 2016.

The Nook platform, however, will remain open as B&N adopts benign neglect as its digital business model.

And yes, benign neglect is the best term for today's news; had B&N really been interested in rebuilding Nook then they would have invested capital rather than outsourcing key functions.

(Bold mine.)

Note that the performance they are referring to is their cost structure, not the quality of the hardware, software, or user support.

Nate's verdict:

Quote:

That B&N is choosing not to invest tells us all we need to know about their plans for the Nook platform.

Now would be a good time to get your ebooks out, if you can.
More at Nate's, including links to the proud press release.
Image may be NSFW.
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