Hi,
I'm probably at least a decade late in posting this question, but just wondering if anyone has ever successfully fixed a non-functioning down button in the Kindle 4? My trusty (until recently) ancient device is stuck on the tequila diagnostics screen, and with the down button not responding I can't navigate through the menu items. Nor can I do the power button plus down button thing to get it into USB downloader mode which seems to be a pre-requisite for any possible fix.
I can get the Kindle to be recognized by my PC and navigate through the kindle directory tree on the computer, but I haven't been able to figure out if there is anyway to force a hard reboot or a factory reset from the PC without pressing buttons on the kindle itself. Holding down the power button on the Kindle for 40 seconds just causes the diagnostics screen to disappear for a couple of seconds then reappear.
I'm pretty sure the best answer is 'buy a new kindle', but just thought I'd check before adding to landfill.
I'm probably at least a decade late in posting this question, but just wondering if anyone has ever successfully fixed a non-functioning down button in the Kindle 4? My trusty (until recently) ancient device is stuck on the tequila diagnostics screen, and with the down button not responding I can't navigate through the menu items. Nor can I do the power button plus down button thing to get it into USB downloader mode which seems to be a pre-requisite for any possible fix.
I can get the Kindle to be recognized by my PC and navigate through the kindle directory tree on the computer, but I haven't been able to figure out if there is anyway to force a hard reboot or a factory reset from the PC without pressing buttons on the kindle itself. Holding down the power button on the Kindle for 40 seconds just causes the diagnostics screen to disappear for a couple of seconds then reappear.
I'm pretty sure the best answer is 'buy a new kindle', but just thought I'd check before adding to landfill.
