Errors after resaturating the image on a new MicroSD card

Hello,

Here I still have problems, after recording the image on the Kobo Aura Edition 2 V1 everything seemed to go well until I plug it into the computer to pass the books and Windows gives a message that the USB device is not recognized, going deeper into the error I go to the device manager and I see an error related to the USB port where the Kobo is plugged that said error in the security descriptor...

After this error I started to put the books taking out the MicroSD and connecting it to the computer, to my surprise the Kobo did not recognize the books that I put (books that before the SD was damaged I had).

I have also noticed in the information about the Kobo device that it does not have a correct serial number, it appeared something like N360000000000.

Let's see if someone can help me with these problems

Thanks,
Regards