My VIP status is active, next renewal 17 of July. This is clearly in the past. It is set to auto-renew using points, and I have enough points.
Why has it not renewed?
Kobo help system has told me that I have been given a 10 day grace period. Why? I have said I want it renewed. Is this happening to anyone else?
yes my payment thing is still valid. I bought a book just now to verify that.
Every previous year this has worked.
Why has it not renewed?
Kobo help system has told me that I have been given a 10 day grace period. Why? I have said I want it renewed. Is this happening to anyone else?
yes my payment thing is still valid. I bought a book just now to verify that.
Every previous year this has worked.
