Hi there,
My Clara HD runs out of battery at 46%.
Without warning, when the battery level gets to 46% the device immediately turns off. I am unable to turn it back on or reset it.
If I connect the power cable, the device comes back on after a minute or two. If the battery level then says, for example, 48%, once it gets to 46% it will shut off again.
My Clara HD is 3 years old. Software 4.38 (up to date)
Does the mean the battery needs replacing?
3 years seems like a short lifetime for a device battery, is this normal?
My Clara HD runs out of battery at 46%.
Without warning, when the battery level gets to 46% the device immediately turns off. I am unable to turn it back on or reset it.
If I connect the power cable, the device comes back on after a minute or two. If the battery level then says, for example, 48%, once it gets to 46% it will shut off again.
My Clara HD is 3 years old. Software 4.38 (up to date)
Does the mean the battery needs replacing?
3 years seems like a short lifetime for a device battery, is this normal?
