Trying to sign in my wife's Kobo and I am now getting
"Wait! You are using two different accounts Kobo Desktop signed in as ****@****
ereader signed in as ****@****"
Which doesn't make any sense at all as they are exactly the same emails.
She can sign into the Kobo webpage using her email and password, but the Kobo Desktop app just comes up with that error message.
Been on a chat with Kobo now for nearly two hours, uninstalled, reinstalled the Kobo Desktop, updated billing address, tried on my laptop, (same error).
It's taking about 15 minutes a time just to read my responses in the chat box.
Not much anyone here can do, but I need the rant...
It's been 23 minutes now from my last response.
"Wait! You are using two different accounts Kobo Desktop signed in as ****@****
ereader signed in as ****@****"
Which doesn't make any sense at all as they are exactly the same emails.
She can sign into the Kobo webpage using her email and password, but the Kobo Desktop app just comes up with that error message.
Been on a chat with Kobo now for nearly two hours, uninstalled, reinstalled the Kobo Desktop, updated billing address, tried on my laptop, (same error).
It's taking about 15 minutes a time just to read my responses in the chat box.
Not much anyone here can do, but I need the rant...
It's been 23 minutes now from my last response.
