I let a friend borrow my KoboGlo and it came back not working at all. It starts the set up process: pick language, connect to WIFI but then when it gets to checking for updates a "something went wrong" message comes up and it goes right back to the beginning.
I am not very knowledgeable on technology but I did reinstall the Kobo Desktop and try to connect it from there but it wont even recognize it is connected via USB. I know that the soft reset is via the tiny hole in the bottom and I tried that but of course it didn't do anything.
I don't know what else to do/try, if anything is even going to work at this stage or if it's salvageable at all.
I am not very knowledgeable on technology but I did reinstall the Kobo Desktop and try to connect it from there but it wont even recognize it is connected via USB. I know that the soft reset is via the tiny hole in the bottom and I tried that but of course it didn't do anything.
I don't know what else to do/try, if anything is even going to work at this stage or if it's salvageable at all.
