Kobo Aura One replacement..they sent me an Edition 2...

I am so frustrated, 2 of my Aura ones have problems (returned the first one, second one I planned to replace through kobo), so I went to kobo to get a replacement, since its in warranty and I didnt want to keep returning it to the store.

I open it and its an edition 2! I thought it was nice they sent a case, but its all the wrong ereader.

I said so many times it was an Aura one..

Kobo..I am so frustrated.

Anyone else have this happen?