TL;DR: Sainsbury's is selling all their ebook customers to Kobo, the vaccuum cleaner of the ebook store world.Quote:
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Dear Customer, We are writing to tell you about an important change to Sainsburys Entertainment on Demand. Over the last four years we have enjoyed providing our customers with eBooks, MP3 music, digital magazines, and movies and TV on demand. We've made some great progress and learnt a lot about the digital entertainment market. However, following a detailed review of our service we have made the difficult decision to close Sainsbury's Entertainment on Demand and focus on our core businesses. We'd like to make the process for you as straightforward as possible. Below you will find details of what will be happening and when, for each entertainment product area. Movies & TV As of now you can no longer buy, rent or watch any movie or TV content. We will refund you for any movies or TV content you've bought to own, as well as any active rentals you have. Any rentals that fall outside of either their 48-hour viewing period or 30-day active viewing window will not be refunded. We'll let you know of any refunds due and how they will be made by 15th October 2016. eBooks As of 1st October 2016 you will no longer be able to buy any eBooks from us although you will be able to continue reading eBooks on our apps until 30th November 2016. On 1st December 2016 the site will close and our reading apps will no longer be supported. You will have the opportunity to transfer your eBook library to Kobo, a leading global eBook provider, who will support your eBook library in accordance with their terms and conditions. If you don't already have a Kobo account you will need to set one up. We will e-mail you by 25th October 2016 explaining how this will work and what you will need to do. We will not be issuing any refunds for eBook purchases. Digital Magazines As of 1st October 2016 you will no longer be able to buy digital magazines from us although you will be able to continue reading digital magazines on our apps until 30th November 2016. On 1st December 2016 the site will close and our reading apps will no longer be supported. We will refund all digital magazine purchases, we'll let you know by email of any refunds due and how they will be made by 15th October 2016. MP3 Music As of 1st October 2016 you will no longer be able to buy music from us although you will be able to continue to listen to music on our apps until 30th November 2016. On 1st December 2016 when our site closes, our music apps will no longer be supported and you will not be able to download your music library from us. We strongly recommend that you download your music purchases before the end of November so that you can play them on an alternative digital music platform (e.g. iTunes or Google Play). We'll email you reminders as we get closer to the end of November. We will not be issuing any refunds for MP3 music purchases. Thank you for your support and custom over the last four years. We understand that this is disappointing news and are sorry for the inconvenience caused. If you need any further information, please visit our FAQs where further help is on hand. Yours sincerely, Sainsburys Entertainment on Demand 20th September 2016 |