Is anyone else having an issue getting their Aura One to detect a data USB connection. In particular with a Microsoft Surface Book.
Anything else I plug into my machine is detected and loads fine. Old flash drives, printers, scanners, a USB 3 hard drive, etc. but the Kobo just starts to charge but offers no option to connect. If I use an intermediary USB 2.0 4 port hub it works fine and gives me the option to connect. Even stranger is a direct connection to my wife's Surface Pro 4 works fine. I have even done a factory reset on my Surface Book with no improvement.
Anyone else seen this? I'm pretty sure the Kobo is at fault.
Anything else I plug into my machine is detected and loads fine. Old flash drives, printers, scanners, a USB 3 hard drive, etc. but the Kobo just starts to charge but offers no option to connect. If I use an intermediary USB 2.0 4 port hub it works fine and gives me the option to connect. Even stranger is a direct connection to my wife's Surface Pro 4 works fine. I have even done a factory reset on my Surface Book with no improvement.
Anyone else seen this? I'm pretty sure the Kobo is at fault.
