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If your Glowlight Plus is giving you grief with Calibre, please call B&N

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The last SW update for the Glowlight Plus totally borked the thing for me. I can't copy anything OFF the Glowlight Plus. And when I use Calibre, it never finishes refreshing. It takes about 5 minutes to get to 1%, another couple of minutes to get to 2% and then it just hangs. After some length of time longer than 15 minutes, but less than 1 hour, Calibre just times out and the nook becomes completely unresponsive.

If you try and drag a LOT of books onto the nook via Windows Explorer, at some point it will time out and the copy will fail.

I know this is a software issue, because I took the nook back to the store and they swapped it out with a new one. The new one worked great, until it got the latest nook software update and began acting the same way.

I called B&N and had them open a support ticket. The woman said that I was the first one reporting the issue. And since the issue doesn't affect your ability to read or buy B&N content, I don't see this one getting a lot of attention by a B&N developer.

In the Calibre subforum, Mr. Goyal feels this is most definitely an issue with the latest nook firmware breaking the MTP protocol on the nook.

So, if you are experiencing the issue, or just want to help out, please open a ticket with B&N tech support so that this issue gets some visibility on their end.

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