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Kindle DX issues - Any way to fix?

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I know the unit is old but here's the issue.

Version 3.3 is on it. One day it lit up that the most recent update was avaiable. Well now I can't access the kindle store.

I tried putting on other updates but now it won't go to any websites either. In attempting to download books it puts them in the archives and then they are greyed out. The result is downloading items that have "pending 0%" I'm thinking maybe the kindle is confused that there is wifi and not using the whispersync.

Resets do not seem to do much and I'm tempted to do a full factory reset. The books were already backed up. It will take awhile to reorganize but I'm fine with that.


If it helps for the 411 page it states
The FIRS, WEBISTE, TODO, CDE servier is UP,DOWN, UP, UP

Would a factory reset help or is this totally disconnected from amazon now? :help:

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